Terms and Conditions:
Orders placed on the internet are
given priority over phone orders.
Phone orders can take an additional
2 or 3 days to complete.
Any orders placed without complete
contact or bank information may not
be completed or in the case of
orders with only a mailing address
and no phone or email address; they
may be deleted without notice.
We need all the information to
verify that you have placed the
order and that it is being sent to
the correct address.
All
new equipment is USA warranty, from
the USA distributor or manufacturer,
in original factory packages, unless
otherwise specified. A 10 day
"grace" period will apply on all
purchases. If you don't like
it return it for a refund. See
returns listed below. No other
warranty is implied or given by us.
All warranty work is performed by
the manufacturer. Batteries, lamps
and bulbs have no warranty.
All
prices are given in U.S. dollars.
Credit card transactions are
welcome, as long as they are
verified. Any transactions may
be canceled for any reason, if they
don't check out to our satisfaction.
We accept MasterCard and Visa.
We reserve the right to refuse any
transaction for any reason.
Because of changes in Visa/Mastercard
seller agreements and shopping cart
agreements and security, items on
back order may have to be charged
before the items is shipped, rather
than holding the order information.
Personal checks and money orders are
accepted but must clear the bank
before any order is shipped.
Do not send cash!
All
prices are subject to change without
notice. Orders in house will
be honored during price changes as
long as we have the items in stock.
Call or e-mail us before returning
any product, as we may be able to
resolve the problem beforehand.
Satisfied customers are, of course,
the source of our success, so
obviously we want you to be happy.
Returned items must be in original
box or package and in original
condition with all warranty papers,
instructions and box contents as
from the manufacturer. Package
must be complete including any UPC
and serial number stickers if they
apply. Any items not returned
will not be refunded, or a charge
may be assessed for their
replacement (minimum charge 20% of
the item cost, or $ 3.00 which ever
is more). Damaged boxes
or equipment with removed UPC and
serial numbers will not be refunded
and will be returned to sender at
their expense. On returned
items, we do not reimburse for
shipping charges.
Shipping charges are extra. We
ship by FEDEX , UPS or US Post
Office at our option, you can
specifically request a preferred
carrier and we will do our best to
comply if we can.
Shipping charges are not refundable;
especially if the wrong address,
email and telephone number are given
and we or the freight carrier cannot
deliver and the package is returned
to us. Additional
charges may apply for other services
or over weight items. On
oversized or overweight items that
must have additional shipping costs,
we will contact you with the
information and exact total before
we ship the item.
We do not ship any orders COD or
Drop shipped. We are not
responsible for length of shipping
times, lost packages or misplaced
packages. Expect shipping to
take up to 2 weeks, unless shipped
by AIR or Fed Express.
Rush, express or next day air
shipping is not available
internationally. APO and
certain Non-continental USA
addresses also have an extra
delivery fee attached, APO users let
us know if you need faster service
than US Postal Service.
All
our prices are fair and a value for
the service and product received.
Not responsible for typographical or
transcription errors. All
pictures are used for illustration
purposes only and may not always
depict the product advertised, or
its current packaging.
All
products are sold as is.
We
hope you enjoy what you purchase
from us and find it truly useful.
We hope the service we provide is
better than any other vendor you
have used. If not let us know.
Not all prices show on website may
match the showroom price.
and
credit and debit cards.